Shipped orders will be processed and shipped within 10 business days. April - October orders do not ship on Friday to maintain product integrity due to heat. November - March orders will be shipped on Fridays as long as the temperature is below 70 degrees in Miamisburg, OH (our location). Products noted in their description to be heat sensitive are the responsibility of the customer and any melting damage will not be refunded.
Customers are responsible for shipping costs, including on custom orders, unless otherwise noted.
All shipping is automatically calculated based on USPS shipping rates, the weight of the product, the weight of packaging, cost of packaging, and the selected shipping time-frame. Shipping for returns will be covered by the customer and reimbursed either using the same form of payment used in the purchase or will not be reimbursed but instead will have new product shipped to the customer at the company's cost.